VJ Technology is a UK leading distributor of fixings, construction, fasteners and building consumables to the construction and infrastructure sector. We are a team of over 180 knowledgeable professionals, and we pride ourselves on the customer experience. In our world, customer service isn’t a department, it’s a way of life! Our culture is strongly supported by our values, and we are passionate about innovation and excellence made possible by our day-to-day behaviours like transparency, colleague recognition and continual improvement. Our relaxed but incredibly professional environment facilitates us doing our best work and being the very best version of ourselves that we can be. To enable this, we encourage and support a learning environment. We are hardworking but have a lot of fun in and out of the workplace and we spend time giving back to our community and chosen charities

  • Respond to departmental incoming enquiries either by telephone or e-mail
  • Develop strong relationships with suppliers to maximise turnover
  • Provide outstanding customer service
  • Support the Internal sales team with finding suitable Non-Stock items and raising quotes for our customers
  • Meeting expected Key Performance Indicators and Service Level Agreements
  • To ensure non-stock enquiry requests are completed in a timely manner. Ensure the quotations have been checked and priced correctly, following all guidelines
  • Relationship building within our supply chain and customers
  • Full day-to-day training will be provided by the employer.
  • This apprenticeship qualification is called Level 3 Business Administrator
  • The learning will be delivered by dedicated, industry-specialist tutors via remote or face-to-face sessions. The only exception are any speaking and listening assessments – these may be delivered in a classroom.
  • These session take place once per month, for roughly 2 hours, at a time convenient for both you and the employer.

Qualifications

Essential: Grades A*-C/9-4 in GCSE maths and English (or equivalent).