HR Support Apprentice
This role provides a solid foundation for anyone seeking a career in HR within a professional environment. As the HR Administration Apprentice, you will support our HR team with essential administrative tasks, gaining hands-on experience across a wide range of HR functions. You will work closely with the HR team to ensure efficient day-to-day operations and provide support across all areas of HR.
To apply for this apprenticeship, please click the button below and complete the application form. For any questions or queries regarding this vacancy, please contact us on 01246 278931 or email recruitment@apprenticeteam.org.
Hourly Wage
£8 per hour
This mean you will earn the National Apprentice Minimum Wage
Working Week
Monday to Friday, 9am-5pm
Information
Level 3 HR Support
Taking roughly 18+ months to finish, this apprenticeship is equivalent to 2 A-levels
About Phoenix 2 Retail
Phoenix 2 Retail is the leading wholesaler specialising in vaping and nicotine products, providing innovative route-to-market solutions for global brands. Our mission is to become the world’s leading supplier of smoking alternatives, built on the pillars of responsibility, innovation, education, and sustainability, to create a better future for retailers and consumers.
Responsibilities & Tasks
- Support the accurate maintenance of employee records, people data, HR systems, files and documentation.
- Prepare routine letters, reports and employee communications using approved templates.
- Process employee changes promptly and accurately, escalating queries where required.
- Handle personal and sensitive information confidentially and in line with data protection requirements.
- Assist with leaver administration, system updates, exit documentation and relevant notifications.
- Act as a helpful point of contact for routing people queries and signposting employees and mangers to the correct guidance or support.
- Support managers with standard people related and HR processes and documentation under the direction of the HR team.
Apprenticeship Programme & Training
- Full day-to-day training will be provided by the employer.
- This apprenticeship qualification is called Level 3 HR Support
- The learning will be delivered by dedicated, industry-specialist tutors via remote sessions.
- These session take place once or twice per month, for up to 2 hours, at a time convenient for both you and the employer.
Requirements & Prospects

Desired Skills & Personal Qualities
Skills: Communication, ICT, Organisation, Customer Care, Problem-Solving, Presentation, Administrative, Number and Analytical Skills.
Personal Qualities: Attention to Detail, Logical, Team Working, Creativity, Takes Own Initiative, Non-Judgemental and Patience.

Qualifications
Essential: Grades A*-C/9-4 in GCSE maths and English (or equivalent).
