Phoenix 2 Retail is the leading wholesaler specialising in vaping and nicotine products, providing innovative route-to-market solutions for global brands. Our mission is to become the world’s leading supplier of smoking alternatives, built on the pillars of responsibility, innovation, education, and sustainability, to create a better future for retailers and consumers.

  • Ensure accurate and timely processing of customer orders.
  • Assist booking in orders with third party logistic company.
  • Maintaining accurate operational records and ensuring documentation is filed correctly.
  • Assisting with planogram building using Spanner ERP.
  • Communicating with internal stakeholders regarding PO numbers.
  • Liaising with depots, suppliers, and transport providers to resolve queries
  • Providing general administrative support to the Operations and Projects teams as required.
  • Full day-to-day training will be provided by the employer.
  • This apprenticeship qualification is called Level 3 Business Administrator
  • The learning will be delivered by dedicated, industry-specialist tutors via remote sessions.
  • These session take place once or twice per month, for up to 2 hours, at a time convenient for both you and the employer.

Qualifications

Essential: Grades A*-C/9-4 in GCSE maths and English (or equivalent).