The apprenticeship standards are a new in-depth way of gaining qualifications in your chosen job role. By completing the Level 3 Hospitality Supervisor apprenticeship, you will gain a qualification equivalent to two A-level passes. It takes approximately 12-18 months to complete (depending on working hours).

As part of the apprenticeship you will engage in off-the-job training, create a portfolio of evidence, and complete the End-Point Assessment.

This apprenticeship qualification suits job roles such as Hotel Supervisor, Café Supervisor, Restaurant Supervisor, and many more.

What are the subject areas for a Level 3 Hospitality Supervisor apprenticeship?

For the Level 3 Hospitality Supervisor apprenticeship, you will study these subject areas:

  • Planning, Legislation and Technology of Hospitality
  • Leadership Styles and General Management Skills
  • Coordinating and Motivating Your Team
  • A choice of specialist routes depending on your job role, such as:
    • Food and Beverage Supervisor
    • Bar Supervisor
    • Housekeeping Supervisor
    • Concierge Supervisor
    • Events Supervisor
    • Hospitality Outlet Supervisor

This qualification is ideal for existing leaders/supervisor/managers, as well as those new to leadership or management.

For more information regarding these subject areas, give us a call on 01246 278931, or email

Functional Skills

If you do not have grades A-C/9-4 in GCSE Maths and English or equivalent, you will complete Functional Skills alongside the apprenticeship. It is nationally recognised, and is completed as part of the apprenticeship. See below for more information:

  • You will complete Functional Skills at Level 2 (GCSE A-C/9-4) as this is a Level 3 apprenticeship qualification.
  • Most learning is delivered within the workplace by our tutors, either in person or by online learning. The only exceptions are the speaking and listening assessments, which may be delivered in a classroom.
  • The tutors will visit your workplace once a month for roughly 3-4 hours per session, dependent on your learning needs during your apprenticeship visits.
  • With their expert help, you will have all the support you need to achieve your goals.

What is off-the-job training?

In short, for 20% of your apprenticeship, you must have time away from your regular duties to engage in training related to your post. This is known as off-the-job training, and could include a variety of tasks. For example, practical training, theory tests and writing tests would all count as off-the-job training.

You do not need to visit a classroom to complete off-the-job training, and you will complete it within your normal working hours. As part of this training, one of our tutors will conduct both one-to-one workplace visits and remote learning sessions. This will take place every 4-6 weeks, with remote sessions delivered through video conferencing. Each session lasts 1½-4 hours, depending on your individual learning needs.

The End-Point Assessment

As part of your apprenticeship, you will complete the End-Point Assessment (EPA). In short, this assessment will help you to showcase the skills, knowledge and behaviours you have developed through the programme. You can achieve either a Pass or Distinction based on your final grade.

For the Level 3 Hospitality Supervisor apprenticeship, the EPA includes the following:

  • Showcase Portfolio
    • For the duration of your apprenticeship, you will create a portfolio to showcase the skills and knowledge you have gained throughout the qualification.
    • You will then use the portfolio as evidence during other parts of the End-Point Assessment.
    • You will manage this online through the iLearner system, and you will receive full guidance on how to do so by your tutor.
  • On-Demand Assessment
    • The on-demand assessment is a multiple choice and scenario-based assessment that covers both the core Hospitality Supervisor Standard and the specialist standards.
    • You will be assessed on your knowledge in your job role, and the assessment can be completed either online or in the workplace.
  • Practical Observation
    • For this portion of the EPA, an independent assessor will observe you through a range of tasks, fully assessing your skills in the workplace.
  • Business Project
    • Alongside your apprenticeship you will also complete a business project.
    • This project can be a new idea or opportunity, or an improvement to the business.
    • You will present your ideas and corresponding research to the independent assessor, which will showcase your understanding of the industry and potential for improvement.
  • Professional Discussion
    • Finally, an independent assessor will conduct a professional discussion with you.
    • This will focus on the knowledge and skills you have learned during your apprenticeship, and how you use them to be more effective in your job role.

Go Further

Once you have completed this qualification at Level 3, there are several progression routes available, dependant on your industry and job role:

You could also progress onto a variety of job roles, such as Hospitality Operations Manager, Hotel Operations Manager, Restaurant Operations Manager, and many more.

Call us on 01246 278931 or email to check availability and for further advice about the next steps. Our team will be happy to advise you on additional programmes we provide and can help point you in the right direction for any learning requirement not delivered by Apprentice Team Ltd.