Apprentice Trade Counter Assistant
Apprentice Team Ltd are currently working with a business in Barnsley, S71 area who are looking for an aspiring Apprentice Trade Counter Assistant to join a growing team! The role involves supporting a business with various customer service duties.
To apply for this apprenticeship, please click the button below and complete the application form. For any questions or queries regarding this vacancy, please contact us on 01246 278931 or email recruitment@apprenticeteam.org.
Hourly Wage
National Apprenticeship Minimum Wage
£6.40 per hour
Working Week
Monday – Thursday 07.30 – 16.30 Friday – 07.30 – 16.00 Saturday 08.00 – 11.00 (one in 2 Saturdays)
Information
Level 2 Customer Service Practitioner
Taking roughly 12+ months to complete.
About Tru Seal Plastics Ltd
Tru Plastics Limited was founded in 1997 as a small family run business operating from 4 trade outlets. Following the success and growth of the whole business, they acquired Seal Service Limited, a
business that was originally founded in 1987. This enabled them to create a healthy building products distribution business with over 100 staff over 17 trade outlets. The combination of the two companies formed the TruSeal Plastics Group. In addition to their core products, their growth has enabled them to expand and offer additional products such as windows, conservatories, roofing materials, insulation products, flooring products, cladding and associated products to complement our portfolio. At TruSeal they value their clients and employees.
Responsibilities & Tasks
- Helping unload deliveries from suppliers and helping to keep the depot clean and tidy with general housekeeping duties.
- Answering the telephone in a polite and pleasant manner.
- Serving customers over the trade counter and helping with general enquiries.
Apprenticeship Programme & Training
- Full day-to-day training will be provided by the employer.
- This apprenticeship qualification is called Level 2 Customer Service Practitioner.
- The learning will be delivered by dedicated, industry-specialist tutors via remote or face-to-face sessions. The only exception are any speaking and listening assessments – these may be delivered in a classroom.
- These session take place once per month, for roughly 2 hours, at a time convenient for both you and the employer.
Requirements & Prospects
Desired Skills & Personal Qualities
Skills: Communication, ICT, Organisation, Customer Care, Problem-Solving, Presentation, Administrative, Number and Analytical Skills.
Personal Qualities: Attention to Detail, Logical, Team Working, Creativity, Takes Own Initiative, Non-Judgemental and Patience.
Qualifications
Desirable: Grades A*-C/9-4 in GCSE maths and English (or equivalent).