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The Retailer Apprenticeship (Level 2) will take approximately 12+ months to complete. This programme is an ideal career progression route into the Retail industry, and is equivalent to five GCSE’s at grade A-C or 9-4. Typical job roles associated with the apprenticeship include Sales Clerk, Retail Clerk, Sales Assistant or Salesperson.

There are no standardised eligibility criteria for this qualification. This means the employer will decide if a candidate is suitable.

Retailer Apprenticeship Features

Throughout the apprenticeship, you’ll gain the skills, knowledge and behaviours needed for your chosen role and industry. To help you with this, you can expect to study the following subject areas:

  • Sales and Promotion
  • Merchandising
  • Customers
  • Team
  • Product and Service
Retailer apprenticeship features

Off-the-Job Training

For 20% of your apprenticeship, you must have time away from your regular duties. This is to engage in training related to your post and programme. Known as ‘Off-the-Job Training’, this should take place at a time convenient for both you and your employer.

The qualification is delivered through a blended learning approach. You will be required to make time to see your tutor via remote or face-to-face sessions.

The sessions will take place roughly once per month, usually lasting around 2 hours. The duration of these can be extended for any additional learning or support you require. Your tutor will also provide support and guidance in between each learning session.

You should also expect to carry out self-study and learning as part of the Off-the-Job Training using your iLearner portfolio.

Functional Skills

If you do not have grades A-C/9-4 in GCSE maths and English or equivalent, you will complete Functional Skills alongside the apprenticeship. It is nationally recognised and is completed as part of the apprenticeship.

  • As a Level 2 qualification, you’ll complete Level 1 Functional Skills maths and English. Level 2 Functional Skills maths and English may also be attempted, but achievement is not necessary.
  • The learning will be delivered by one of our dedicated tutors via remote or face-to-face sessions. The only exceptions are the speaking and listening assessments. These may be delivered in a classroom.
  • These sessions will take place once a month, for roughly 2 hours depending on your learning needs.
  • With their expert help, you’ll have all the support you need to achieve your goals.
Retailer apprenticeship functional skills

The End-Point Assessment

As part of your Retailer Apprenticeship, an End-Point Assessment (EPA) will be completed to demonstrate your development and growth. You can achieve either a Pass, Merit or Distinction.

On Demand Assessment

The on demand assessment will be both a series of multiple choice questions and scenario based questions on your knowledge and skills gained through the duration of the apprenticeship and around your day to day job role. The on demand assessments will be 30 minutes and will have 20 questions. It will be conducted by an independent assessor under exam conditions. To ensure this, snapshots will be taken during the exam. It can be completed online and in the workplace.

Practical Observation

As part of the assessment process, an independent assessor will complete a practical observation of you in your place of work. This observation is a chance to showcase your skills in the retail environment and your knowledge of the retail industry.

Professional Discussion

After completing your observation, the independent assessor will conduct a professional discussion to further discuss your skills and development over the course of your apprenticeship.

Retailer Professional Discussion

Go Further

Once you’ve completed your Retailer Apprenticeship, there are several progression routes available, dependent on your industry and job role:

You can also progress into a variety of different job roles, such as Counter Assistant, Retail Advisor, Customer Team Member and many more!

Contact us for further information!

Call us on 01246 278931, email or fill in the contact form below to check availability and for further advice about the next steps.

Our team will be happy to advise you on additional programmes we provide and can help point you in the right direction for any learning requirement not delivered by Apprentice Team Ltd.