The apprenticeship standards are a new in-depth way of gaining qualifications in your chosen job role. By completing this Level 2 Retailer apprenticeship, you will gain a qualification equivalent to five GCSEs at grades A-C. It takes approximately 12 months to complete (depending on working hours).

As part of the apprenticeship you will engage in off-the-job training, create a portfolio of evidence, and complete the End-Point Assessment.

This apprenticeship qualification suits job roles such as Retail Assistant, Sales Assistant, Customer Assistant, and many more.

What are the subject areas for a Level 2 Retailer apprenticeship?

For the Level 2 Retailer apprenticeship, you will study these subject areas:

  • Sales and Promotion
  • Merchandising
  • Interacting with Customers
  • Supporting Your Team
  • Product and Service

This apprenticeship is ideal to get you started on your career in retail—no previous qualifications required. In addition, it is also ideal for those already in the industry to boost their knowledge and help them progress.

To find out more about these subject areas, give us a call on 01246 278931, or email info@apprenticeteam.co.uk.

Functional Skills

If you do not have grades A-C/9-4 in GCSE Maths and English or equivalent, you will complete Functional Skills alongside the apprenticeship. It is nationally recognised, and is completed as part of the apprenticeship. See below for more information:

  • You will complete Functional Skills at either Level 1 (GCSE E-D/1-3) or Level 2 (GCSE A-C/9-4) based on your learning needs and prior achievements.
  • Tutors will deliver most learning within the workplace, either in person or by online learning. The only exceptions are the speaking and listening assessments, which may be delivered in a classroom.
  • The tutors will visit your workplace once a month for roughly 3-4 hours per session, dependent on your learning needs during your apprenticeship visits.
  • With their expert help, you will have all the support you need to achieve your goals.

What is off-the-job training?

In short, for 20% of your apprenticeship, you must have time away from your regular duties to engage in training related to your post. This is known as off-the-job training, and could include a variety of tasks. For example, practical training, theory tests and writing tests would all count as off-the-job training.

You do not need to visit a classroom to complete off-the-job training, and you will complete it within your normal working hours. As part of this training, one of our tutors will conduct both one-to-one workplace visits and remote learning sessions. This will take place every 4-6 weeks, with remote sessions delivered through video conferencing. Each session lasts 1½-4 hours, depending on your individual learning needs.

The End-Point Assessment

As part of your apprenticeship, you will complete the End-Point Assessment (EPA). In short, this assessment will help you to showcase the skills, knowledge and behaviours you have developed through the programme. You can achieve either a Pass or Distinction based on your final grade.

For the Level 2 Retailer apprenticeship, the EPA includes the following:

  • Showcase Portfolio
    • For the duration of your apprenticeship, you will create a portfolio to showcase the skills and knowledge you have gained throughout the qualification.
    • You will then use the portfolio as evidence during other parts of the End-Point Assessment.
    • You will manage this online through the iLearner system, and you will receive full guidance on how to do so by your tutor.
  • On-Demand Assessment
    • With a mix of multiple choice and scenario questions, the on-demand assessment will test the knowledge and skills gained through the duration of the apprenticeship.
    • You may complete the assessment both online and in the workplace—no traditional ‘exam room’ required.
  • Practical Observation
    • As part of the assessment process, an independent assessor will complete a practical observation of you in your place of work.
    • This observation is a chance to showcase your skills in the retail environment and your knowledge of the retail industry.
  • Professional Discussion
    • After completing your portfolio, you will discuss the evidence you have gathered with your assessor.
    • This is a great way to showcase the knowledge, skills and behaviours you have acquired throughout your apprenticeship.

    Go Further

    Once you have completed this qualification at Level 2, there are several progression routes available, dependant on your industry and job role:

    You could also progress onto a variety of job roles, such as Retail Supervisor, Retail Manager, Assistant Manager and many more.

    Call us on 01246 278931 or email info@apprenticeteam.co.uk to check availability and for further advice about the next steps. Our team will be happy to advise you on the programmes we provide, and can help point you in the right direction for any learning not delivered by Apprentice Team Ltd.

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